Privacy Policy

Last Updated: 27 October 2026

1. Introduction

Welcome to ZyvenTech (“we,” “our,” or “us”). We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, use our services, or access our Client Portal.

By using our website or services, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for specific data processing, we will obtain that consent separately.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with us.

Information You Provide

When you contact us, request a quotation, submit a project inquiry, or become a client, we may collect:

• Full name
• Email address and phone number
• Company or business name
• Billing information and business address
• Project requirements and service preferences
• Messages, feedback, and other information you choose to provide

Please do not submit passwords, payment card details, or other sensitive information through general contact forms.

Client Project Information

If you work with ZyvenTech or use our Client Portal, we may process information necessary to manage your project, including:

• Project details, milestones, and deadlines
• Progress updates, comments, and approval records
• Documents, designs, and project files
• Invoices, payment records, and billing history
• Account credentials and access records

Access to client information is restricted according to project responsibilities and applicable permissions.

Technical and Usage Information

When you visit our website or portal, certain information may be collected automatically, including:

• IP address and approximate location derived from it
• Browser type and device information
• Pages visited and interactions with our website
• Referral sources and timestamps
• Security logs and diagnostic information

The information collected depends on our hosting configuration, security tools, and any analytics technologies enabled.

3. How We Use Your Information

We may use personal information to:

• Respond to inquiries and consultation requests.
• Prepare quotations and proposals.
• Deliver and manage our services.
• Create and manage client accounts.
• Track project progress and communicate updates.
• Prepare invoices and maintain payment records.
• Provide technical support and resolve issues.
• Maintain website security and prevent misuse.
• Understand website performance and improve user experience.
• Send service-related emails and important notifications.
• Meet applicable legal, accounting, and regulatory obligations.

We will not use your personal information for unrelated purposes without an appropriate legal basis.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functionality, remember preferences, improve security, and understand website usage.

If analytics or advertising technologies are enabled, they may collect information about interactions with our website, subject to applicable consent requirements and available settings.

You can manage cookies through your browser settings. Blocking certain cookies may affect some website features.

Where required, we will provide appropriate cookie notices and consent controls before enabling non-essential tracking technologies.

5. Analytics and Third-Party Services

We may use third-party providers to support our website and business operations, such as:

• Website hosting and infrastructure providers
• Website analytics services
• Email delivery providers
• Security and spam prevention services
• Advertising and campaign measurement platforms
• Payment service providers, if introduced
• File storage and project management services

These providers may process information on our behalf or under their own privacy policies, depending on the service and configuration.

We aim to use appropriate providers and share only the information reasonably necessary for the relevant purpose.

If Google Analytics, Google Ads, Meta Pixel, or similar tools are implemented, their data collection will depend on the tools enabled and their configuration.

6. How We Share Information

We do not sell your personal information as part of our ordinary business operations.

We may share information:

• With authorized team members who need it to perform their responsibilities.
• With service providers supporting our business operations.
• With project collaborators where necessary and appropriately authorized.
• When required by law, court order, or a valid legal request.
• To investigate fraud, protect security, or enforce our legal rights.
• In connection with a business restructuring or transfer, subject to appropriate safeguards and applicable law.

We do not authorize team members or service providers to use client information for unrelated purposes.

7. Client Portal and Account Security

Our Client Portal may allow clients to view project progress, milestones, documents, invoices, and other project-related information.

Clients are responsible for keeping their login credentials confidential and notifying us if they suspect unauthorized access.

We use reasonable technical and organizational safeguards designed to protect accounts and project information. However, no internet-based system can be guaranteed completely secure.

Please contact us promptly if you believe your account or information has been compromised.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including delivering services, maintaining project records, resolving disputes, and meeting legal or accounting obligations.

Retention periods may vary according to the type of information and applicable requirements.

When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to lawful retention requirements and legitimate operational needs.

9. Data Security

We use reasonable security measures appropriate to the nature of the information we handle. These may include access controls, secure connections, authentication protections, backups, and restricted access to stored information.

No method of transmission or electronic storage is entirely secure. We therefore cannot guarantee absolute security.

If a personal data breach occurs, we will take appropriate steps to investigate, mitigate its effects, and provide notifications where required by applicable law.

10. Your Privacy Rights

Depending on applicable law and the circumstances, you may have the right to:

• Request information about personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally available.
• Withdraw consent where processing is based on consent.
• Raise concerns or submit a privacy-related complaint.
• Request other rights available under applicable data protection law.

To submit a privacy request, contact us using the details below. We may need to verify your identity before processing your request.

We will respond within the time required by applicable law. Certain information may need to be retained where legally required or otherwise permitted.

11. International Data Transfers

ZyvenTech is based in India and may work with clients and service providers in other countries.

Depending on the services used, information may be processed or stored outside your country of residence. Where applicable, we will take steps required by relevant data protection laws for such transfers.

12. Children's Privacy

Our website and services are intended for businesses, professionals, and other individuals capable of entering into relevant service arrangements.

We do not knowingly collect children's personal information for purposes that require parental consent. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter and take suitable action.

13. External Links

Our website may contain links to third-party websites or services.

We do not control the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website technologies, business practices, or applicable legal requirements.

The revised version will be published on this page with an updated “Last Updated” date. Where required, we will provide additional notice or obtain consent for material changes.

15. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, contact us: